All Shopify store owners understand the importance of acquiring new customers. But what increases a customer’s lifetime value is a customer that keeps on coming back to your store, as they often lead to repeat purchases. They are more profitable as they make up 40% of your revenue, yet only make up 8% of your customer base. What’s more, repeat customers tend to have a higher conversion rate. With that in mind, we want to equip e-commerce businesses with the right Shopify apps to boost their repeat purchases. Fortunately, we have curated the ten best apps for merchants in any industry to boost their repeat purchases:
1. Build Trust With Judge.me
One simple tip that Shopify owners often overlook is to display their customer reviews. As simple as it sounds, showcasing your customer reviews helps your customers make better decisions, which can increase their trust. Once they feel confident about their purchase, they are more likely to come back to your store as they value loyalty. Apps like Judge.me help Shopify store owners gather, manage, and showcase customer reviews. They leverage social proof to win customers' trust, enhance credibility, and drive conversions. Here’s how Judge.me can help:
- Building trust: Positive reviews from real people add credibility to your products, encouraging repeat business.
- Offering incentives: Encourage reviews with discounts or loyalty points, motivating customers to return and use rewards.
- Improving customer experience: Reviews provide feedback that can improve your products and services, increasing customer satisfaction and loyalty.
With Judge.me integrated with Ako Loyalty Retargeting CRM, you can display customer reviews on your websites and reward customers with points or discount codes whenever they write reviews. Try Judge.me today and start leveraging the power of authentic product reviews with a 45-day free trial of the Judge.me Awesome plan!
2. Create Personalized Emails With Klaviyo
What makes customers keep on coming back to your store is the experience. Most importantly, the feeling of being valued and remembered. One famous way of doing this is by sending personalized email campaigns that not only get delivered but also create an impact on your customers. Doing this is possible as long as you have your customer data! With apps like Klaviyo, you can deliver a more personalized email to your customers. Here’s how Klaviyo can help:
- Segmenting your customers: You can target customers based on their behaviors and purchase histories. This will help you create specific campaigns for first-time visitors, frequent buyers, or those who have abandoned high-value carts.
- Reminding customers of abandoned carts: Automatically send emails to customers who forgot to check out. This way, you can recover lost sales and have your customers return to your store!
- Recommending relevant products: Use data to suggest products that customers might be interested in to make them feel special.
With Klaviyo integrated with Ako Loyalty Retargeting CRM, you can create powerful email marketing and automation tools that drive repeat purchases and increase customer loyalty. Download Klaviyo now and start maximizing your repeat purchases!
3. Increase Customer Retention With Ako Marketing Loyalty and Retargeting CRM
Once customers make their purchases, we want to retain them and have them come back to your store by incentivizing them. Of course, there are many ways to achieve this, but one of the best ways is to include a loyalty program, such as Ako Loyalty Retargeting CRM. Their loyalty program helps merchants drive repeat purchases with features like VIP Tiers or points programs. Other than that, their retargeting feature and CRM software help merchants attract and understand customers better. Here’s how Ako Marketing can help:
- Rewarding loyal customers: When used correctly, features like VIP tiers can encourage customers to make repeat purchases. This is done by incentivizing customers with points or special discounts.
- Engaging with your customers: Ako Retargeting feature can help you to automatically send targeted ads to re-engage customers who have interacted with your store.
- Understanding customer behavior: Analyze your customer data to tailor your marketing strategies with Ako CRM feature. Track purchase history, browsing patterns, and engagement metrics to understand what drives your customers.
Download Ako Loyalty Retargeting CRM today and create customer loyalty with VIP Tiers, points programs, referrals, and more to drive repeat purchases!
4. Provide Exceptional Customer Service With MooseDesk
It’s no surprise that exceptional customer service can leave a positive impact on your customer’s mind. Once they feel they have a great experience, customers will easily come back to your store just to get that experience again! Apps like MooseDesk can help you achieve high-quality customer reviews with an intuitive live chat feature. Here’s how MooseDesk can help you:
- Providing a fast and reliable solution: Customers value time. When you can address customers' problems and complaints swiftly, they will feel satisfied. As a result, this will increase your brand reputation.
- Giving consistent service: What’s even better than good customer service is a consistent customer service experience that can be accessed across all channels, such as social media, email, and live chat.
- Offering a live chat upselling: Having a live chat feature isn’t just about answering customer questions. It can also be an effective tool for upselling. Merchants can train their agents to engage in upselling during conversations, adding more value to the customer's purchase.
Download MooseDesk today to try their powerful tools like real-time live chat, personalized communication, and efficient ticket management to ensure your customers are satisfied and keep coming back.
5. Make Your Customers Happy With BOGOS
We all know that customers love a good deal. Especially when they see special offers like “Buy One Get One Free”, it feels so tempting! Often if a customer feels like they are getting more than what they expected, they will feel happy. As a result, you will have happy loyal customers that are more likely to share their experiences with their friends. If you haven’t had the chance to use a Buy X Get Y deal, you can try using the BOGOS app, a fully customized gifting solution app that helps you to gift and reward customers. Here’s how BOGOS can help:
- Giving customers added value: Special deals and perks generally lead to happy and satisfied customers. This in turn can encourage customers to make repeat purchases due to the added value they received.
- Encouraging customers to spend more: Having a Buy X Get Y deal means more chances for customers to get more products. It therefore means that customers will purchase more products to get the most out of this opportunity.
- Introducing new products: When customizing your Buy X Get Y deal, you can take this opportunity to introduce new products to your customers. Who knows? They might love that new product.
Download the BOGOS Shopify app now and start creating irresistible Buy X Get Y deals to boost your AOV and repeat purchases!
6. Drive Organic Growth With UpPromote
Word of mouth is a great way to drive organic growth to your website, especially when the recommendation comes from someone you fully trust. To implement word of mouth, Shopify store owners can use affiliate marketing. It’s mutually beneficial since merchants can gain exposure while affiliates can get rewards for successfully promoting your store. The UpPromote Shopify app is a powerful tool designed to leverage affiliate marketing to boost repeat purchases effectively. Let’s explore how UpPromote can help your Shopify store:
- Providing referral bonuses: Having referral bonuses can encourage your customers or referrer to return and use the discount, while the referred friend is likely to make their first purchase due to the recommendation.
- Giving automated discounts: Often if a customer knows that they will receive a discount on future purchases, they are more motivated to return to your store. What’s more, this can differentiate your stores from your competitors.
- Encouraging customers to engage with UGC: Customers who have a positive experience and share it are more likely to return and make additional purchases.
Let’s maximize your revenue and enhance your customer experience today with UpPromote! Download the app today to leverage referral bonuses, automated discounts, and user-generated content to effectively encourage repeat purchases.
7. Drive more traffic to your physical locations with Storemapper.
Enhance your physical store traffic and boost your online presence with Storemapper, the ultimate store locator app designed to streamline your customers’ journey. Storemapper is easy to install, fully customizable, and proven to drive more traffic at scale. Here’s how you can maximize your reach and conversions using Storemapper:
Interested? Try Storemapper today for free and start boosting your physical store traffic and online presence!
8. Gamify Your Subscription Process With Loop Subscription
Humans innately love the feeling of accomplishment, like leveling up or earning rewards and points. Well, this intrinsic motivation can be effectively applied to subscriptions for Shopify DTC brands. Once gamification is applied, merchants can transform a customer's shopping experience into an interactive and enjoyable process. Apps like Loop Subscription can help you automate rewards and personalize subscriptions through gamification. Here’s how Loopwork can help your business:
- Increasing your Shopify store’s engagement: You can implement a point-based reward system to motivate your customers to earn more points and rewards.
- Having an interactive store: Cool features like spin-to-wheels, progress tracking, and achievement badges can create an interactive and enjoyable shopping experience
- Providing a social sharing experience: Just like social media, Loopworks encourages your customers to share their achievements, rewards, and experiences. In turn, this creates a sense of community and generates social proof.
Don’t miss out on the opportunity to transform your subscription business and drive repeat purchases! Download Loop Subscription today to explore their gamification features and how they can transform your subscription model.
9. Personalize Customer Shopping Experience With BoostCommerce
If you’d like to understand your customers truly, you need to spend time analyzing their data to identify their wants and needs. Ideally, this will take a lot of your time. However, with AI, it’s doable. For customers, it’s like finding the perfect match: "This is exactly what I needed!" To achieve this, consider using apps like Boost Commerce. They use AI-powered recommendation widgets to tailor product suggestions to individual customers. Here’s how Boost Commerce can help you:
- Providing engaging product discovery: With advanced AI technology, Boost Commerce can provide a seamless shopping experience. Their features like semantic and lexical search can guarantee that customers quickly and accurately find exactly what they’re looking for.
- Tailoring to your customer’s needs: When you’re able to give what your customers want, customers will feel understood, valued, and more connected to your brand. They feel their time and money are well spent, making them more inclined to your store.
- Transforming your search bar: In the Shopify store, the default search bar is not as advanced as the Boost Search & Discovery app. Their features allow you to instantly draw customer’s attention to popular search terms, giving better results.
Download Boost AI Search & Filter now to transform your e-commerce business with personalized, AI-driven solutions, and watch your sales soar!
10. Remind Your Customer With Notify! Back in Stock
Your potential customer found your store, loves your product, and is ready to do a checkout. But sadly, it’s out of stock – what a bummer! But don’t worry! Instead of disappointing and losing your customers, you can keep them engaged with back-in-stock notifications. You can use apps like Notify Me! to help you keep your customers informed about product availability. Here’s how they can help you:
- Giving a back-in-stock alert: When you’re notifying customers that your products are updated, customers are prompted to complete their purchases. This way, they will never miss out on your product and get reminded of your store!
- Having a pre-order feature: Often a customer is motivated to do a pre-order when we provide incentives like discounts. This can help your store to secure sales but also keep your customers engaged.
- Customizing your widget: As we’ve mentioned earlier, personalized messages can make customers feel special. Customizing your messages and notification widgets can ensure that your messages are relevant and suitable for your customers.
Don’t let out-of-stock items disappoint your customers. Keep them engaged and coming back with Notify Me! App.
Conclusion
Boosting repeat purchases can contribute to your Shopify store’s success. Having the right tools is crucial as it will help you to enhance customer loyalty, increase conversions, and drive more revenue. By integrating apps that build trust, personalize communications, offer attractive deals, provide excellent customer service, and leverage marketing strategies, you can create a more engaging and rewarding shopping experience. These apps can help you understand your customers better, tailor your offerings to their needs, and keep them coming back for more. Start leveraging these powerful tools to maximize repeat purchases and grow your business in 2024!