Last updated: 2025-02-17
Estimated reading time: 20 minutes

Before you start

✅ This feature is available on the Platinum plan($49/month) and above.
✅ An active points program is required. Click here to learn how to enable your points program.
✅ If you haven't installed Ako Marketing yet, click here to install it and start your 14-day free trial.

Required Tools for Shopify POS: A tablet/phone with the Shopify POS App installed (supporting iOS and Android devices)

1. What is Shopify POS?

Shopify Point of Sale (POS) is an application designed for brick-and-mortar businesses. It can be used in physical stores and pop-up shops.

All Shopify POS sales records sync with your Shopify store's backend, allowing you to manage both online and offline orders in one place while tracking orders, customers, and inventory.

Shopify POS is available in two versions: Lite and Pro. All Shopify store plans include POS Lite for basic operations. If you need additional retail features—such as attributing sales to employees or supporting unlimited POS employee accounts—you can refer to Shopify’s help center for more information on POS features and pricing.

2. Benefits of Shopify POS + Ako Marketing Integration

Synchronized point accumulation across online and physical store purchases
Combined online and in-store purchase records for member tier upgrades
Member-exclusive checkout discounts extend to physical stores
Direct point redemption at store checkouts
Immediate new member registration gift redemption
Synchronized point redemption thresholds and limits across all channels
Centralized tracking of member point usage across all channels
Automatic point refunds to member online accounts for in-store returns

3. Enabling Points Redemption Feature for your Shopify POS

From Shopify POS App's homepage, click "Add title" > Apps > Click "Add" next to Ako Marketing and save.
After adding, a "Redeem Points" button will appear on the homepage grid. When store staff retrieves a customer profile during checkout, the button will display the customer's current points balance. Staff can simply click the button to redeem points. For the full process, see the next section.

How to Integrate Shopify POS for Accumulating and Redeeming Points in Physical Stores?

See how Akohub can increase your customer retention