What is the New Customer Account Page in Shopify?

  • It's an updated version of Shopify’s default customer account experience.

  • Allows customers to log in and manage their orders without needing a password (using email verification codes instead).

  • Displays a cleaner, mobile-optimized dashboard showing recent orders, tracking details, and account information.
    Merchants can customize and extend the page by installing Shopify apps that integrate directly into the new account experience.

Why Customers Would Care:

  • Faster Login: No need to remember passwords; quick access via email verification.

  • Easier to Track Orders: Recent orders and tracking info are immediately visible.

  • Better Mobile Experience: Smoother browsing and management on mobile devices.
    More Personalized Loyalty Program Reviews: Access loyalty program benefits such as points, rewards, or exclusive offers (if loyalty widgets are enabled)

How to Set Up New Customer Accounts Page (Loyalty Program Status) on Shopify

1. Access customer account settings

  • Go to your Shopify Admin.

  • Click on Settings > Customer Accounts.

  • You will see different sections like "Personal details," "Loyalty program status," and "Loyalty program page.". 

2. Enable customer accounts

  • Inside the Customer Accounts page, look for the option to Set up under Loyalty Program status

  • Click the Set up button.

3. Add loyalty program status widget

Simply click install:

Enable the “Loyalty program status” Akohub widgets by clicking on the + button and click profile or orders:

3.1 If you choose add to profile page:

  • Simply choose profile

  • Click save

How can customers access their loyalty program status in their profile page?

  • Go to your store page and click on the profile icon as shown below:

  • Click on the profile icon again to open the dropdown menu and select "Profile":

  •  Once inside, customers can view their loyalty program status as shown below:

3.2 If you choose add to order page:

  • Simply choose order

  • Click save

How can customers access their loyalty program status in the order page?

  • Go to your store page and click on the profile icon as shown below:

  • On the order section, they will find their loyalty program status

5. Customize the content & languages 

The Content & Languages section allows you to customize and manage the text and language options that appear on the customer registration page and related widgets. You can adjust how instructions, field names, and messages are displayed to customers in different languages.

  • To customize this click “edit content”:

  • You can customize 3 languages: Chinese (traditional), English and French