What is the New Customer Account Page in Shopify?

It's an updated version of Shopify’s default customer account experience.
Allows customers to log in and manage their orders without needing a password (using email verification codes instead).
Displays a cleaner, mobile-optimized dashboard showing recent orders, tracking details, and account information.
Merchants can customize and extend the page by installing Shopify apps that integrate directly into the new account experience.

Why Customers Would Care:

Faster Login: No need to remember passwords; quick access via email verification.
Easier to Track Orders: Recent orders and tracking info are immediately visible.
Better Mobile Experience: Smoother browsing and management on mobile devices.
More Personalized Loyalty Program Reviews: Access loyalty program benefits such as points, rewards, or exclusive offers (if loyalty widgets are enabled)

Before You Begin

Go to Settings > Customer accounts in your store admin. Make sure you're using the new customer accounts instead of the legacy version.

How to Set Up New Customer Accounts Page (Personal Details) on Shopify

1. Access customer account settings

Go to your Shopify Admin.
Click on Settings > Customer Accounts.
You will see different sections like "Personal details," "Loyalty program status," and "Loyalty program page."

2. Enable customer accounts

Inside the Customer Accounts page, look for the option to Set up under Personal details.
Click the Set up button.

3. Add Personal details widgets

Simply click install:

Enable the “Personal details” Akohub widgets by clicking on the + button and click add profile:

4. How to access your account page on your website:

4.1 Go to your store page and click on the profile icon as shown below:

4.2 Click on the profile icon again to open the dropdown menu and select "Profile":

4.3 Once inside, you can view and update your personal details, such as your birthday and gender selections. The image on the left shows how it looks before editing, and the image on the right shows how it looks after updating:

5. Edit your “Social Account Settings”

You can customize how customers manage their personal details when creating or updating their profiles. This includes settings for birthdays, gender selections, and social account connections.

5.1 Go back to the Ako Marketing App > Settings > Accounts & Widgets > Personal Details

5.2 To manage social accounts, go to Social Accounts Settings and click “Go to settings”

5.3 If you want to control how customers input and edit their birthdates, go to the “Birthday section”

Note: If you check this box, customers will only be allowed to enter their birthdate once. After they save their birthday, they cannot change it later from their profile. This helps to prevent accuracy and fraud.

Example: A customer signs up and enters their birthday as "January 1, 2000." After submitting, the birthday field becomes locked and cannot be edited unless you manually update it from the backend.

5.4 To manage which gender options are available for customers, you can go to the gender options. Here, you will see toggles for different gender identities. You can turn on or off each gender option depending on what you want to display on the customer profile page.

6. Edit Social Account Settings

If you want to customize which social media accounts customers can connect to their profiles, navigate to social account settings to manage the available social login options (like Google, Facebook, or LINE)

7. Customize the content & languages

The Content & Languages section allows you to customize and manage the text and language options that appear on the customer registration page and related widgets. You can adjust how instructions, field names, and messages are displayed to customers in different languages.

To customize this click “edit content”:

You can customize 3 languages: Chinese (traditional), English and French

How to Customize the URL of my Own Domain?

By default, the URL of your new customer account page on Shopify looks like this:

https://shopify.com/<shop_id>/xxx

While this works out of the box, it’s highly recommended that you use your own custom domain (e.g., https://yourstore.com/account) for a more professional and branded customer experience.

You can easily connect your custom domain to the customer account page by following Shopify’s official guide here:

🔗 Connect a domain to your customer account page

👋 Got questions? We’re here to help:
📧 service@akohub.com
📅 Schedule a 20-minute free consultation online

How to Set Up New Customer Accounts Page (Personal Details) on Shopify

See how Akohub can increase your customer retention