The setup guide will have 2 parts:

Part 1 - Setting Up Your Store Credit Rewards and Launch Your Loyalty Program in 20 Minutes!

Part 2 - Activate VIP Tiers to Incentive Your Customers to Spend More and Increase Your Customers’ Repeat Purchases

Before You Start Checklist ✅

Install our app from the Shopify App Store and select the $49 Platinum Plan (There is a 30-Days Free Trial). The $49 Platinum Plan comes with a 30-day free trial.  This way you can set up your loyalty program and retargeting ad campaigns all for free within 30 days.  You can cancel anytime within 30 days and won’t be charged!  

Understanding Store Credits

Store credit is a virtual currency that merchants can offer to their customers, as part of a refund or loyalty program. Merchants can issue Store Credits, which the customer can use to make future purchases at the same store. This approach is beneficial for businesses because it keeps the money within the store, encouraging customers to make additional purchases. Store credits can be applied directly at checkout, making them a convenient option for customers to utilize their rewards immediately. For more detailed insights, you can refer to the article on Akohub's website: Link 

Part 1 - Setting Up Your Store Credit Rewards and Launch Your Loyalty Program in 20 Minutes!

  • Activate Store Credits
  • Setup Store Credit Name
  • Give Store Credit Rewards to customers whenever they place an order
  • Give Store Credit Rewards to customers who sign up
  • Launch Your Store’s Loyalty Widget
  • Check Your Store
  • Activate Store Credits

Customers can receive and spend store credit on your store. 

To give access, please update your store’s login links to new customer accounts and ensure store credit is activated in your Customer accounts settings of your Shopify admin. You can learn more here

Step by Step Screenshots

Setup Store Credit Name

Step by Step Screenshots

Give Store Credit Rewards to customers whenever they place an order. Customize your store credit reward rate. The reward rate is set to 3% by default. To activate and adjust it, complete the Place an Order reward settings to let customers start earning store credit. Automatically reward store credit based on the order total. For example, 3% means earning $3 store credits for every $100 spent.

Step by Step Screenshots

Give Store Credit Rewards to customers who sign up. Customers will see this in their cart and at checkout. Customers earn rewards by creating an account. (Maximum of 5 rewards). Can provide same rewards multiple times. The rewards will be displayed on the widget.

Types of Rewards – Store credit reward

Step by Step Screenshots

Set up the widget appearance to match your brand styles.

Step by Step Screenshots


Check Your Store. Your Loyalty Widget should now appear in your store.

Step by Step Screenshots

Go to your store.

Open the Loyalty Widget (Rewards).


In the Rewards section, you can see 2 Ways to Earn Rewards:

  1. Place an order for 3% Store credit

  2. Sign up for $10 USD Store credits

Create An Account or Login

Click Login or Create Account

Shopify’s New Account System allows costumers to create an account directly with Login

All customers will need to do is to enter their email address and a 6 digit verification code will be sent to their email

Follow Instructions

’


You will be taken directly to your account page.

Click on the store’s logo to go back to the home page.


Once you are on your Home Page: Open the Loyalty Widget (Rewards) again.

Because you’ve signed up, the Sign Up reward is no longer shown.  Only Place an order Reward will be shown.

Go to your Account.

You can check that you’ve received the Sign Up reward in your Activities.  Or in the Store credit section.

Customers can also see their Store Credit on their Profile Page:



Or customers can see their Store credit on the Checkout page:

Congratulations!  You have now set up your loyalty program with Store Credit Rewards!

Your customers can now earn Store Credits by signing up or by placing orders.

If you have any questions, feel free to contact us through the App or email us at service@akohub.com or schedule a free consulting call through https://calendly.com/akohubteam/meeting 

=====

Now that you’ve launched your Loyalty Program (hopefully you did it in under 20 minutes). You can activate VIP Tiers to Incentive Your Customers to Spend More and Increase Your Customers’ Repeat Purchases,

Part 2 - Activate VIP Tiers to Incentive Your Customers to Spend More and Increase Your Customers’ Repeat Purchases

  • Activate VIP Program
  • Set Entry Method Rules for VIP Tiers and Set Tier Validation for VIP Tiers
  • Give additional Store Credit Rewards when they achieve new VIP Tiers.
  • Customize the amount of Store Credit Rewards based on different VIP Tiers.
  • Check Your Store
  • Activate VIP Program
  • Activate Program

Set the Expiration of your VIP program, and click Activate. Once you set the Expiration, you will not be able to change the settings. As this setting affects all your customers, once it's set, it cannot be changed through the app. You can contact us for support and editing if needed in the future.

By selecting Customer Year (X Years), you can incentize customers to spend more quicker to become a VIP. By selecting Lifetime, you can give yourself and your customers more flexibility in being a VIP.

Step by Step Screenshots

Set Entry Method Rules for VIP Tiers and Set Tier Validation for VIP Tiers. Entry method - Define entry method for unlocking VIP Tiers. Select method for customers to unlock. You can decide 4 different options for how customers can spend/earn to get into VIP Tiers.

1) Based on a customer's total amount spent

2) Based on a customer's total amount spent + a minimum number of orders from a customer

3) Based on a customer's total points earned

4) Based on a customer's total points earned + a minimum number of orders from a customer

This will affect the Entry Method for each VIP Tier. By selecting Order Count, you will get the option to edit the minimum number of orders from a customer in order to reach each VIP Tier. Select when the tier entry method is counted for members to enter a higher VIP tier. You can decide when you want to move a customer into a VIP Tier. By selecting Immediately, your customer will automatically join a VIP Tier once they've hit the minimum Entry Method. By giving X days, your customers will need to wait X days, allowing you to validate and ensure the order is successfully delivered before moving them into a VIP Tier.

Step by Step Screenshots


Give additional Store Credit Rewards when they achieve new VIP Tiers. Edit Tiers Settings - Entry Goal

Entry goal - How much customers need to spend ($) or earn (points) and how many orders customers must fulfill in order to join a VIP Tier.

Depending on whether you decided earlier during the Entry Method whether you want customers to spend ($) or earn (points) and how many orders customers must fulfill in order to join a VIP Tier.

At the Starter Tier (you can rename this tier), there are no Entry goals.  Customers automatically are the Starter Tier when they sign up for an account.

For higher tiers (which you can name), you can decide what customers need to achieve before joining a new VIP Tier.

Types of Rewards – Store credit reward

Step by Step Screenshots

Select which VIP Tier you want to edit and edit the Tier name:

Edit the Entry Goal:

Entry Method - By selecting Order Count, you will get the option to edit the minimum number of orders from a customer in order to reach each VIP Tier.

Entry goal - How much customers need to spend ($) or earn (points) and how many orders customers must fulfill in order to join a VIP Tier.

Depending on whether you decided earlier during the Entry Method whether you want customers to spend ($) or earn (points) and how many orders customers must fulfill in order to join a VIP Tier.

At the Starter Tier (you can rename this tier), there are no Entry goals.  Customers automatically are the Starter Tier when they sign up for an account.

For higher tiers (which you can name), you can decide what customers need to achieve before joining a new VIP Tier.

Rewards to unlock.

Select Add New

Same as Ways to Earn.  You can provide store credit rewards when they reach a certain VIP Tier.

Customize the amount of Store Credit Rewards based on different VIP Tiers.

Checkout discount. You can reward VIP members with general discounts from X% off or x$ amount off all orders. Customers can apply a regular checkout discount on each order during their membership period. Customers will see this in their cart and at checkout.

Step by Step Screenshots


Perks

Additional benefits you would like to offer when customers unlock this tier. (Max amount is 5). The perks will be displayed on the widget. You can write specific perks that you want to provide to your VIP members that is not automated and not part of the loyalty program system. These perks will be displayed on the widget. It can be that you'll send a birthday card to them during their birthday month.  All perks will need to be provided manually.

Check Your Store. VIP Tier should be in your store’s Loyalty Widget now!

Step by Step Screenshots

Go to your store and open the Loyalty Widget (Rewards).


In the Rewards section, you can now see your VIP Tiers and their rewards. If you click into each VIP Tier, you’ll see the details for each VIP Tier reward including:

  • Entry Method - What customers need to accomplish to join the new VIP Tier

  • Renewal Period - When the VIP Tier will need to be renewed by

  • Membership reward - Automatic rewards as a VIP Tier member 

  • Reward to Unlock - When a customer joins the new VIP Tier

  • Bonus rewards - Perks 



Congratulations!  Your loyalty program with Store Credit Rewards and VIP Tiers are now complete.  This will Incentive Your Customers to Spend More and Increase Your Customers’ Repeat Purchases. If you have any questions, feel free to contact us through the App or email us at service@akohub.com or schedule a free consulting call through https://calendly.com/akohubteam/meeting 

Additional Features You Can Explore

The $49 Platinum Plan includes many other features you can explore.  Please see the different links for the different setup guides:

For retargeting ad campaign - This means you can also create retargeting ad campaigns throughout the app at no additional costs

For socials - Your clients can use social accounts to sign up and log in (Google, Facebook, Line)

For social retargeting through IG - When you post an IG reel, and customers can comment on the reel, the app will automatically send a message and link to bring the customers to your website

Multiple Ways to Earn Rewards such as Loyalty Points, Store Credit, and Discount Codes

Unlimited VIP Tiers (Not talking about unlimited) 

Simple Ways for Customers to Redeem Rewards to Enhance Your Customers’ Shopping Experience

1-Click Redemption – Customers can redeem their points/store credits with 1 click on the cart page 

Discount codes – Still available for merchants that want discount codes

Retargeting with Shopify discounts

Loyalty Points

How to set up a Points Program and enable One-click Redemption

Store Credits

Easy Customization - Customizable widgets

Customize loyalty widget screen and text

Email notifications

How to automate email notifications for your loyalty program?

Data integrations 

Shopify Flow Integrations