CUBED Boosts Customer Retention With Akohub’s Loyalty Experience

Founded in 2019, CUBED is dedicated to solving sensitive skin concerns commonly faced by Asians — particularly damp, reactive, and easily irritated skin types. Through years of research, the brand developed its exclusive Relief Plus™ formula, a natural, steroid-free solution that has earned exceptional results and high customer satisfaction.

With a growing presence across six countries and more than 1,000 documented positive skin improvement cases, CUBED delivers effective, holistic skincare that customers trust. To strengthen relationships with loyal users and encourage consistent routines, CUBED implemented Akohub’s Loyalty Program Suite.

Inside the Brand

CUBED focuses on gentle yet powerful solutions tailored for delicate skin. Their product lineup includes Relief Plus™ care products. Customers often return to repurchase CUBED products because skin improvement requires consistent care. This creates a strong foundation for a loyalty program built on trust, results, and sustained engagement.

How CUBED Built a High-Performing Loyalty Program With Akohub

1. Launching the Loyalty Widget

CUBED introduced a clean, intuitive loyalty widget to help customers track points and view available rewards directly on their storefront.

2. Launching the 1-Click Point Redemption Widget

With Akohub’s 1-Click Redemption, customers can instantly redeem points during checkout — ideal for users replenishing their skincare routine or adding new soothing products to maintain results. This frictionless reward experience encourages consistency and boosts repurchase frequency.

3. Rewarding Customers With Loyalty Points & Multiple Ways to Earn

CUBED uses Akohub’s flexible earning system to reward customers through points for every purchase and additional earning rules to increase engagement beyond just transactions.

4. VIP Tiers for Loyal Skin-Care Users

VIP tiers help CUBED reward long-term users who follow consistent CUBED routines, offering specialized perks that elevate the customer journey for their most dedicated community members.

Conclusion

By combining dermatology-inspired skincare with Akohub’s Loyalty Program, CUBED successfully transformed repeat purchases into a rewarding customer journey. With seamless point redemption, flexible earning rules, and thoughtful member engagement, the brand is deepening trust, increasing retention, and supporting healthier skin for customers across the region.