Retaining customers in the health and nutrition industry is challenging. With constant promotions, bundles, and seasonal offers, consumers often shop wherever the latest deal appears. For brands built on long-term wellness habits, this makes it difficult to maintain loyalty and repeat purchases.

That’s why Healthi, a Taiwanese health beverage brand known for its high-protein drinks and complete nutrition formulas, adopted Akohub’s Loyalty and Referral System. Instead of relying on discounts alone, Healthi built a rewards-driven experience that encourages customers to return consistently—turning daily nutrition into a loyalty habit.

Inside the Brand

Healthi focuses on creating nutritious, high-protein, and convenient beverages designed for everyday health. Their products include:

  • Complete Protein Drink 

  • High-Protein Daily Health Packs

How Healthi Built a Loyal Customer Base With Akohub

Step 1: Launching the Loyalty Points and More Ways to Earn Points

Healthi introduced Akohub’s Loyalty Points program to reward customers for every purchase. Members earn points automatically with each order, encouraging repeat buying habits—especially for consumable products like protein drinks.

Step 2: Launching the Referral Program

Word-of-mouth is powerful in the nutrition industry. Healthi activated Akohub’s Referral Program to encourage satisfied customers to share the brand with family and friends.

Step 3: VIP Tiers for High-Value Shoppers

With customers frequently purchasing multi-pack sets and long-term bundles, Healthi had a perfect audience for VIP tiers.

Step 4: Launching a Fully Branded Loyalty Widget

Using Akohub’s customizable loyalty widget, Healthi launched a branded, easy-to-access interface where customers can check their points balance and track VIP status

Step 5: Enabling 1-Click Point Redemption

Healthi activated the 1-Click Redemption Widget, which allows customers to apply their points instantly at checkout.

Step 7: Activating Email Notifications

To keep customers informed and engaged, Healthi set up automated email notifications for:

The Results

+64% loyalty sales contribution
+14% increase in sales with rewards applied

Comparison period: September 1 – November 30 vs. June 1 – August 31 (3-month comparison)

After implementing Akohub’s Loyalty and Referral Program, Healthi experienced a measurable uplift in customer retention and revenue quality within just three months. Loyalty-driven purchases became a significant growth engine, with loyalty members contributing 64% more to total sales compared to the previous period.

Conclusion: Turning Health Into a Loyal Habit

By implementing Akohub’s Loyalty, Referral, and Retention tools, Healthi successfully transformed everyday nutrition purchases into a rewarding, habit-forming experience. 

Try Akohub for FREE today and start building your loyalty program today! Reach out to us at service@akohub.com or book a free consultation here:

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