Privacy Policy

This Privacy Policy (Policy) is incorporated by reference into the Terms of Service document. It describes what types of information we collect and what we do with it. This policy also explains your choices about how we use information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.

Information We Collect

We may collect the following categories of information when you use our Services:

• Website activity: Data about your browsing activity on our website.

• Device and browser information: Technical information about the device or browser you use to access our website.

• Contact Information: If you choose to provide your name, email address or phone number.

• Account Information: If you open an account, we collect your username, password, and related information necessary for account access.

• Customer Service Information: Information you may provide to customer service including survey responses.

• Financial Information: Payment details (collected directly by our payment processor).

• Third-party data: Limited information from third-party services only when you have granted us permission.

Use of Google User Data

If you choose to connect your Google account or authorize access to Google Analytics data, we will access, use, and store this information only to provide or improve the functionality of our application.

Specifically, we use Google user data to:

• Retrieve analytics metrics to display within your Akohub account;

• Generate aggregated performance reports;

• Improve service reliability and user experience within Akohub.

We do not use or share Google user data for:

• Advertising or marketing purposes;

• Selling or transferring data to third parties;

Google user data obtained through Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.

How We Use Other Data

We use other collected data to:

• Provide Akohub services and customer support;

• Troubleshoot technical issues;

• Prevent potential fraud and enforce our Terms of Service;

• Customize, measure, and improve our website and services.

• Analyze usage to improve performance and usability;

• Communicate service-related updates to users.
  
  

We do not sell personal information.

Data Sharing

We may disclose personally identifying information (PII) only in the following cases:

• With our service providers: Companies we contract with who help with parts of our business operations. We require that our service providers only use your PII in connection with the services they perform for us.

• With your service providers: Companies under contract with, or acting on your behalf, who handle data (such as a customer lists) on your behalf.

• With our subsidiaries and related companies.

• In connection with legal proceedings: When we are under a legal obligation to do so, for example if it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.

• In connection with a sale of our business: If a third party acquires some or all of our business or assets, we may disclose aggregated, anonymized information to our Advertisers and other third parties in connection with the sale.

• We also share technical data that we collect about your browsing habits and your device (such as data relating to our cookies, tracking pixels and similar technologies) with other advertising companies in the digital advertising ecosystem. This enables them and us to serve you better and provide quality services.

In the event of merger, acquisition or name change Akohub reserves the right to assign the terms of this Agreement to such a new party. Akohub may provide you with notice of such assignment via the email address provided in your account information. You may not assign this agreement without the written permission of Akohub.

Data Protection and Security

We take the security and confidentiality of your information seriously. Akohub implements industry-standard technical and organizational measures to protect personal and sensitive data from unauthorized access, disclosure, alteration, or destruction.

Our data protection mechanisms include:

• Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS/TLS. Sensitive data such as authentication tokens, API credentials, or payment information is encrypted at rest.
  
  

• Access Controls: Only authorized personnel with a legitimate business need have access to personal or sensitive data. All access is logged and monitored.
  
  

• Data Minimization: We only collect and store data necessary to provide and improve our services.
  
  

• Secure Storage: Data is stored in secure, access-controlled environments hosted by trusted cloud service providers that comply with ISO 27001 and SOC 2 standards.
  
  

• Regular Security Reviews: We perform regular security assessments, code reviews, and vulnerability scans to identify and mitigate potential risks.
  
  

• Incident Response: In the event of a data breach, we follow a documented incident response plan, promptly investigating and notifying affected users as required by applicable law.
  
  

These safeguards are designed to maintain the integrity, confidentiality, and availability of your information at all times.

Cookies

We may use cookie technology to track or record information about our Website visitors. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a Web site’s computers and stored on your computer’s hard drive. We require the use of cookie technology so that we can present the correct information to users as they move from screen to screen. We may use cookies to record current session information, but they are not used to record personal information, or to associate personal information with the use of our Services. If you disable your Web browsers ability to accept cookies you will be able to browse the web site but you will not be able to successfully use our Services. You are required to log-in to your Facebook User Account after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Data Storage

Akohub uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. Although Akohub owns the code, databases, and all rights to the Akohub application and Services, you retain all rights to your personal information.

Delete all data associated with your account: We can delete information associated with your account upon your request. In order to do this, you need to contact our support service: service@akohub.com

Disclosure

Akohub may disclose your personal information under special circumstances, such as to comply with subpoenas or if your actions violate the Terms of Service.