Last updated: 2025-05-16Estimated reading time: 25 minutes

Getting started is simple! Here's how to access your 14-day free trial and unlock the full potential of Ako Marketing:

  1. Install the Ako Marketing app from the Shopify App Store.
  2. Go to Service Plans in the upper right corner of your dashboard or go to the Menu on the left side and click Settings > Service Plan.

     Dashboard Service Plan Location

     Settings Menu Path

     Service Plan Selection

  3. Select the Platinum plan. Our Platinum plan is the most popular choice for growing businesses because:
    • We are the ONLY Shopify Loyalty App integrated with social and ad accounts.
    • Multiple Ways to Earn: Loyalty Points, Store Credit, and Discount Codes.
    • Unlimited VIP Tiers and easy customization.
    • Integrations with Klaviyo, Judge.me, Shopify POS, and Shopify Flow.

     Platinum Plan Selection

  4. Click "Approve". You'll see your exact due date displayed above the button—this is when your paid subscription begins after the 14-day trial ends.

     Shopify Approve Page

Note: You don’t need to enter your credit card information specifically for the app. Shopify will use your existing store payment information. You can update this via Shopify at any time.

What features can I access during the free trial?

You get full access to our complete suite of growth tools, including:

  • AI-Powered Retargeting Ads: Reduce customer acquisition costs by up to 40%.
  • Comprehensive Loyalty Program: Create VIP tiers and enable one-click redemption.
  • Instagram DM Automation: Automatically send links and codes to customers who comment on your Reels.
  • Advanced Analytics: Real-time insights into customer behavior.

Are you using a Shopify Development Store?

Great news for developers! If you're using a Shopify development store, you can access all app features completely free. You'll see a test charge notification when selecting a plan, but you won't be charged.

 Development Store Test Charge

Common FAQ: Integration & Automation

Can I customize the branding of automated emails?

Yes. You can upload your store logo and customize sender information so every email reflects your brand identity.

What kind of support will I receive during the trial?

You'll get the same premium support we offer to all our merchants, including dedicated onboarding assistance, access to video tutorials, and quick-response technical support.

What happens if a customer cancels an order after points were awarded?

If points were awarded via Shopify Flow, you can create a second workflow triggered by "Order canceled" that uses the "Adjust Points" action in Ako Marketing to deduct the balance.

Need Extra Help?

👋 For further assistance, feel free to reach out to us:

No risk, no credit card required—just pure growth potential waiting to be unlocked with Ako Marketing! 🚀