Mr. Hope Builds Stronger Customer Relationships with Akohub’s Loyalty Points Program

 

Coming up with new ways to keep customers engaged can be exhausting, especially when every Shopify brand is fighting for attention with discounts, pop-ups, and emails. That’s why Mr. Hope, a Taiwanese streetwear brand, embraced Akohub's solutions. 

MR.HOPE – Scaling a Local Streetwear Retail & Lifestyle Brand

Mr. Hope is a streetwear boutique that curates and introduces global urban fashion brands to the Taiwanese market. They offer everything from heavyweight tees and oversized hoodies to premium headwear and accessories. Some of their unique curation labels include STÜSSY, KITH, Carhartt WIP and UNDEFEATED. 

 

As Mr. HOPE’s brand identity not only relies on quality clothing but also emphasizes building a strong community, they aim to create genuine connections and lasting loyalty among its customers. To achieve this, they turn to Akohub for customer loyalty and personalized rewards.

Discover how Mr. Hope turns one-time shoppers into loyal fans with Akohub

Step 1: Launching Points for Purchases

Using Akohub’s Loyalty Points, Mr. Hope built a foundation where customers earn points automatically every time they make a purchase. This small change helped shift customer behavior from “buy once” to “earn every time.”

Step 2: Expanding Ways to Earn

By expanding on Ways to Earn Rewards, the team introduced new engagement actions, like signing up for an account, and completing a member profile. These non-purchase actions kept customers connected between orders.

Step 3: Adding VIP Tiers

With Akohub’s VIP Loyalty Program, the brand gamified loyalty by adding tiers. Higher levels unlocked exclusive benefits and bonus multipliers, making customers feel like insiders.

Step 4: Customizing and Launching the Widget

The customizable loyalty widget made it easy for merchants to customize the icon and color so it’s fully brand-aligned.

Step 5: Simplifying Redemption

Finally, Mr. Hope activated 1-Click Point Redemption, which allows customers to apply their points instantly at checkout. No codes, no confusion. Just a smooth, rewarding experience.

Build Your Own Loyalty Experience

Mr. Hope shows that loyalty isn’t built through discounts—it’s built through connection. With Akohub, Shopify merchants can create personalized loyalty programs that reward engagement, strengthen customer relationships, and turn every purchase into a reason to come back.